Stream E: Municipal Utility Management


5.1 City of Richmond: Successful volunteer water metering program establishes the foundation to launch universal metering

5.2 SCADA in a small community

5.3 Obtaining filtration exemption/deferral in British Columbia – Abbotsford/Mission water and sewer commission

5.4 Sunshine Coast Regional District’s comprehensive regional water plan

5.5 Design-build project delivery – Risk versus reward

5.6 Just add water: Energy, climate and food



5.1 City of Richmond: Successful volunteer water metering program establishes the foundation to launch universal metering

Presented By: Lloyd Bie, City of Richmond & Neptune Technology Group.
Time: Monday, 2:00 - 2:30 PM

In 2004, the City of Richmond kicked off the first year of their volunteer water metering program and from there forward, residents had a choice in how they paid for water. Residents could continue to pay the flat rate (a fixed yearly charge), or they could volunteer to have a water meter installed and only pay for the water and sewer services they actually used. The City designed a multifaceted water management and metering strategy. The residential water metering program was developed to respond to the public's demand for equitable water billing.

The popularity of the single-family volunteer program generated enough demand for the City to expand its program in 2010 to add volunteer multi-family metering. By 2013, the City achieved an impressive 70% residential install base. As well, the multi-family program was very successful. This critical mass created the foundation that justified the recent decision to move to a mandatory program and implementation of universal metering for single-family homes. Commencing in 2014, the City will embark on a five-year universal metering program that will encompass all remaining unmetered accounts.

This session is ideal for those who would like to gain a better understanding of volunteer metering program options, and the key factors that contributed to the success of the Richmond program. Topics to be examined will also include: program drivers, the impact of marketing, incentives, guarantees, and by-laws.

The City is also exploring fixed network technology as means of water loss management. This technology provides an opportunity to retrieve timely information such as daily identification of leaks, backflow, tamper/no flow detection. It also supports the City's efforts in mass balance and Infrastructure Leakage Index calculation, including summertime seasonal consumption.

This session is relevant to communities of all sizes and is highly relevant to utilities with varying degrees of metering.

pdf icon Presentation PDF


5.2 SCADA in a small community

Presented By: Tom Green, District of Squamish.
Time: Monday, 2:30 - 3:00 PM

Proper design and design standards are critical in the implementation of a SCADA (Supervisory Control and Data Acquisition) network within a municipality.

Squamish stared to install SCADA systems in 1996 with the Waste Water Treatment Plant. This was an Alan Bradley installation. Then, in 2005, the Power House Aquifer was developed. This was constructed using Clear SCADA Server and SCADA Pacs. Now the District had two very different SCADA systems. As the years went by over 50 outstations were installed in the Water, Drainage, and Sewage departments. During this period different programmers managed to develop different screen styles, different operating standards, and different programming languages. The challenge was to develop and implement changes as they apply to a large-scale installation. The SCADA network today is now streamlined and secure. Historical data is saved, archived, and easily recovered for engineering projects. Historical data is critical when determining everything from motor maintenance scheduling to determining the status and replacement of water sources.

This paper presents information on the history of SCADA within the Squamish municipality. It outlines the challenges and how they were overcome by aligning themselves with a competent, professional, and highly skilled company, Opus DaytonKnight. ODK provided top-notch engineering to review and follow a "find and fix" mandate. This process proved extremely beneficial and moved the SCADA network to a highly reliable, operator friendly and easy to build upon network.

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5.3 Obtaining filtration exemption/deferral in British Columbia – Abbotsford/Mission water and sewer commission

Presented By: Siobhan Holladay, Hatch Mott MacDonald.
Time: Monday, 3:00 - 3:30 PM

As with many surface water sources in British Columbia, the Abbotsford Mission Water and Sewer Commission's (AMWSC) Cannell Lake water source requires additional treatment in order to comply with Canadian drinking water standards. Typically, surface water sources require a combination of filtration and chemical disinfection to achieve the 4-3-2-1-0 drinking water treatment objective. However, water suppliers can apply to their health authority for 'filtration exemption' if their source water quality and watershed management meets specific Health Canada criteria.

Believing Cannell Lake to be a good candidate for filtration exemption, the AMWSC, with the support of Hatch Mott MacDonald (HMM), submitted an application to Fraser Health. Anticipating the approval of the AMWSC's application, HMM developed a Conceptual Design to add UV disinfection to augment the existing chlorination disinfection system at Cannell Lake and meet the Health Canada filtration exemption requirements.

Fraser Health granted the AMWSC filtration exemption and approved the installation of a UV disinfection facility for Cannell Lake. This successful application for filtration exemption will potentially save the AMWSC approximately $15M CAD, 75% of the expected capital cost of treatment upgrades.

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5.4 Sunshine Coast Regional District's comprehensive regional water plan

Presented By: Clive Leung, Opus DaytonKnight.
Time: Monday, 3:45 - 4:15 PM

The Sunshine Coast Regional District (SCRD) required the development of a Comprehensive Regional Water Plan to assess the current state of its water distribution system and to forecast requirements for the next 25 years.

Work included a drought risk assessment of the main source supplies, Chapman and Edwards Lakes, an evaluation of current treatment facilities, the transmission and storage capacity within its water systems, and the fire flow availability in the distribution networks. Work focused on the Chapman distribution system, which serves over 90% of the District, but also included 6 other small water systems in the SCRD.

Existing demand management strategies in the SCRD have deferred past capital upgrades. However, many upgrades are now required and an intensive demand management approach is recommended to obtain additional time before critical upgrades can be implemented. With intensive demand management, i.e. universal water metering, our plan shows how the upfront cost of metering will pay dividends in deferring and reducing the overall capital plan in the next 25 years.

Opus DaytonKnight has developed a municipal utility financial model, which incorporates the recommendations of the capital plan with the District's utility asset information to calculate the required water rate increases to fund the utility. Planning for adequate rate increases is critical for the long-term financial sustainability of the District.

 pdf icon Presentation PDF


5.5 Design-build project delivery – Risk versus reward

Presented By: Michael Nordquist, MHPM Project Managers Inc.
Time: Monday, 4:15 - 4:45 PM

When the District of Sechelt decided to build a state-of-the-art wastewater treatment plant, it turned to the design-build method of project delivery – the rewards outweighed the risks. It delivered innovation and early confirmation of price. It helped secure provincial and federal funding. It provided risk transfer, value for money and saved time.

Water and wastewater treatment projects are increasingly complex undertakings. These complexities are a result of increasing regulatory requirements, access to funding, and increased public visibility and scrutiny. The right project delivery method is critical to minimize risk and maximize certainty of project outcomes beyond the traditional objectives of on time, and on budget.

This presentation will provide an overview of the most commonly used methods of design and construction delivery. It will explore what types of water and wastewater projects are best and least suited for design-build delivery. Drawing from MHPM's experience leading hundreds of municipal projects across Canada, including the new District of Sechelt WWTP, it will explore the risks and rewards to the owner using the design-build delivery model. Best practices will be shared on design-build risk management throughout the project life cycle: from funding application, project planning and procurement of a design-build team, through to construction, commissioning, and operations.

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5.6 Just add water: Energy, climate and food

Presented By: Gary Wong, OSIsoft, LLC.
Time: Monday, 4:45 - 5:15 PM

Progressively, people and corporations are starting to understand and feel the importance of water and the role it has in our daily lives. Major industries and economic production depend on reliable access to water. However, increased water consumption and uneven allocation of water resources present a daunting situation for business and society at large.

Water, energy, climate, and food are inter-related, which magnifies the importance of water management. Leading companies recognize the risks and are actively relying on data and information to make smarter decisions. As major stakeholders in this equation, water utilities play an integral part in ensuring water availability and sustainability. This presentation discusses some of the challenges we face today related to water, energy, climate, and food and what stakeholders are doing about it. Case studies ranging from IBM to the City of Calgary will highlight how water utilities and corporations are working together and using real-time data and information to address these issues. In addition, the emerging importance of leading edge trends and technologies in smart meters and the Cloud will be discussed.

pdf icon Presentation PDF



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