Managing People, the first of three courses in the BCWWA Management Skills Certificate Program, teaches how to manage people in the water sector.

Registration

Before you register, make sure to purchase a BCWWA Membership first ($129) - you will then receive a $140 discount on ALL courses and other select products for 1 year! Click here for Membership information.

• Member: $1059.00 + GST
• Non-member: $1199.00 + GST

 

If you are unable to register online, please contact our office for assistance, By registering for this class, you are agreeing to the terms of our customer policy.

We can also deliver this course customized to your worksite. If you would like to offer the course to several employees, please contact our office and see if a customized program at your work site would be a better solution for you!

Registration Deadline

May 20, 2024

If you are unable to register online, please contact our office for assistance. By registering for this class, you are agreeing to the terms of our customer policy.  

We can also deliver this course customized to your worksite. If you would like to offer the course to several employees, please contact our office and see if a customized program at your worksite would be a better solution for you!

Class Format

Virtual classes are offered in real time with a live instructor. When you are part of a virtual class, your instructor is able to provide the interactive classroom experience from your own computer. You can participate in discussions, test your knowledge and ask questions, just like in a regular classroom. These classes run similarly to a live class and are a great option for those people interested in completing their training in a typical timeframe.

Learning Objectives 

After completing this course, you will be able to: 

• Understand alternative problem solving strategies, and how to apply these appropriately in a supervisory or management role.
• Assess your leadership style, understand alternative leadership approaches, and understand and apply essential management skills including time management, conflict resolution, coaching, and the role of leaders.
• Conduct effective meetings including creating an agenda, managing conflict, building agreement, and making decisions.
• Understand how to effectively manage communications with peers, direct reports and senior managers.
• Understand business systems such as asset management, information management and privacy protection.
• Understand Employment Standards Act concepts, collective agreements, and how to manage in a unionized work environment.
• Effectively supervise staff and conduct performance evaluations.

Who Should Attend 

You should take this course if you:

• Were recently promoted into a supervisory or management role;
• Are interested in pursuing a supervisory or management role in the future;
• Want to "brush-up" your management skills or take them to the next level; or
• Require continuing education units (CEUs) to maintain your Environmental Operators Certificate Program (EOCP) certification.

Certification and CEUs 

This course provides 3.0 related CEUs for the following Environmental Operators Certification Program (EOCP) certifications:

• small wastewater systems (SWWS)
• small water systems (SWS)
• wastewater collection (WWC)
• wastewater treatment (WWT)
• water distribution (WD)
• water treatment (WT)