Logging on to our new site for the first time?

In October 2018, we launched a new website and customer relationship management system to help better serve our members and the water sector at large.


This site features a modern look and feel, as well as improved navigation for all users and access to special features for our members.


The site has been designed to improve your online experience with features such as:

  • Automatic renewal notices
  • Online registration for courses and events
  • Online membership purchases and renewals, including Cross Connection Control 


Logging on to the new site


If this is your first time visiting the new site, simply click the orange login button on the top right of the screen. Before you can use the site to access the many new member features, you will need to first create a new password. 


Create a new password


To create a new password, simply select Forgot Your Password? on the login page and enter the email address you used to login to the old site. You will then receive an email with further instructions to create your new password.


If you don't currently have an account with the BCWWA or forgot the email address you've used with us in the past, simply select the Register tab on the login page and follow the prompts to create a new account.




If you experience any issues logging on to the site for the first time, please contact Member Services Assistant, Pinky Rosales at 1-877-433-4389 ext. 233.